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Patch Management Settings and Reports
I have collected several useful reports, which are not available out-of-box, but could help you to maintain Patch Configuration in your environment.Reports are from several contributors and KB articles...
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Using the REST Generator (PATHs) in Workflow 7.6
In this Article I will explain how to use the REST Generator (PATHs) within Workflow 7.6.Follow up articlesUsing the REST Generator in Workflow 7.6Using the REST Generator (GET) in Workflow 7.6 with...
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Expanding Symantec Patch Management Reporting
If you find it difficult to identify patch categories within the Symantec Patch Management reports this article may be of help. I will not discuss the SQL side of the store procedures as this is...
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Configuring WinPE to Automatically Collect Crash Dumps
This article aims to assist GSS3 customers collect logs for the the niggly issue of DAgent crashes within the WinPE automation environment. This is an intermittent issue, and one which can't be...
View ArticleMac Package Verification Script
Mac Managed Software Delivery now includes Detection or Compliance rules. Often, it is helpful to verify the packages installed on mac clients. The default command is to find the package name, then run...
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Extending the DS 6.9 SP6 Console's Tools Menu
Hello all,Whilst creating DS training materials (I only had a 6.1 copy and DS 6.9 SP6 still has the SP5 documentation so I had to create up-to-date material) I found a change in SP6 that maybe of use...
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Using Command Line Switches With Existing Ghost Boot Media
Ghost users using legacy-style imaging sometimes find that they need to use command line switches to add functionality or to resolve a technical issue that is occurring during an operation that they...
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How To Add Classification Preview to the EnsembleMenuSelect Component
The EnsembleMenuSelect component is used in the SD.Feeder.TechnicianIncidentForms project that ships with ServiceDesk. The component can reference any Hierarchy Tree, the attached sample projects...
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Creating Boot Media with Ghost Standard Tools 3.0 and the Windows 10 ADK
Ghost Solution Suite 3.0 Standard Tools allows the creation of boot media with WinPE 2.x through 5.x, and this boot media will work with most machines you will encounter. There are a limited number of...
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Create Software Product Component
Create Software ProductComponent definitionThis component creates a SoftwareProductResource. If a product already exists that matches product name and company name, SoftwareProductDetails of the...
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Create Software Release Component
Create Software ReleaseComponent definitionThis component creates a SoftwareReleaseResource.Component iconDefinition of component input value or valuesThe properties on the General tab in the Create...
View ArticleMy Bake-off Results from Remote Support Tools
I know some of you guys and gals are looking at new remote support tools - here are the sanitized results of my bake off. I tested Bomgar, GoToAssist and LogMeIN as they were the three largest and well...
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Locating the correct network drivers for your client PC on Ghost Solution Suite
Finding & Installing Client PC Network DriversNOTE: This information is provided as a guide only. It is meant to assist our customers with finding, often difficult to find, drivers for network...
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ServiceDesk - Classification
In this Article I'm going to explain a way of getting the Classifications from the Process Manager db for use within your Workflows.In an Incdient in ServiceDesk you can set classification.These are...
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Create Quick Delivery Task Component
Create Quick Delivery TaskComponent definitionThis component creates a Quick Delivery Task.Component iconDefinition of component input value or valuesThe properties on the General tab in the Create...
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Windows 10 Toast Notifications
Introducing Windows Toast NotificationsWith the introduction of Windows 8 we were given a new way of creating notifications as part of Microsoft's Action Centre. These notifications allow Windows...
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Configuring DS 6.9 SP6 to utilise NS/SMP collections/filters
As we all know, Deployment Server only allows a computer to be a member of one computer group (I believe GSS 3.0 may well resolve this issue), which means that you may find that the computers that you...
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Quick Start Guide To Installing Ghost Solution Suite 3.0
Quick Start Guide To Installing Ghost Solution Suite 3.0This document will help to explain the install process of Windows ADK, Ghost Solution Suite 3.0 and Ghost Solution Suite HF5.Please review the...
View ArticleHow to store Package Server repository aside from SMA in SMP 8.0
Ever wondered how to install the Symantec Management Agent to the system drive but direct all Package Server’s packages to other? How to consolidate all the packages “rotated” by Package Server due to...
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Quick Start Guide – PXE Configuration
Quick Start Guide – PXE ConfigurationThis document will help to explain the configuration process of the PXE server.As always, please review the Ghost Solution Suite Install and Upgrade guide located...
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