Tutorial for applying App-V 5.x packages with ITMS
Backstory:I work at the IT department of a Norwegian Health Region, we are currently migrating around 13000 clients from Windows 7 x64 to Windows 10 x64 CB for Business using an automated ITMS...
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How to install App-V 5.1 and SWV/SWS side by side on Windows 7/8.*
BackstoryThis tutorial is for those of you wanting to install and run both App-V 5.1 agent with lates HF and SWV/SWS agents side by side on your Windows 7/8.* environment. I have been testing it for a...
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Using CMS to remediate for Spectre / Meltdown on client PCs
Some helpful linksMicrosoft Client GuidanceMicrosoft Security Advisory ADV180002Microsoft Understanding Performance impact of mitigationsSpectre-Meltdown OverviewSymantec Product Update INFO...
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Importing and Using Google Fonts
When designing the interface for your Workflow projects, you may decide to use something other than Arial font. Using Google Fonts, you can use open source fonts with open license. Here are some...
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Web Forms - Flyout Menu/Tooltip Demo
Edit: added codepen snippet at Master Hedley's request; updated javascript to include onmouseleave event. Updated attached package.I received a request last week to put together a demo project...
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Learning Workflow -- Exceptions
This tutorial is intended to help you understand how exception triggers work, and the difference between the triggers. Every Workflow project starts with a "Critical Errors" model, which will catch...
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Learning Workflow -- Hanging Paths
This tutorial is intended to help you understand how hanging path triggers work, and the difference between the triggers. Generally, the Workflow designer canvas expects lines to be drawn from...
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ServiceDesk - Process Automation - Data Mapping
Table Of ContentsRulesetsEmail Templates SLA Levels SLA Escalations SLA Milestones Data MappingAdmin | Process Automation | [Choose Service] | Service DashboardManage Data MappingSome Data Mapping is...
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ServiceDesk - Process Automation - SLA Milestones
Table Of ContentsRulesetsEmail Templates SLA Levels SLA Escalations SLA Milestones Data MappingAdmin | Process Automation | [Choose Service] | Service DashboardManage SLA MilestonesExamplesNameService...
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ServiceDesk - Process Automation - SLA Escalations
Table Of ContentsRulesetsEmail Templates SLA LevelsSLA Escalations SLA Milestones Data MappingAdmin | Process Automation | [Choose Service] | Service DashboardManage SLA EscalationsExamplesNameService...
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ServiceDesk - Process Automation - SLA Levels
Table Of ContentsRulesetsEmail Templates SLA Levels SLA Escalations SLA Milestones Data MappingAdmin | Process Automation | [Choose Service] | Service DashboardManage SLA LevelsLevelDaysMinutesBusiness...
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ServiceDesk - Process Automation - Email Templates
Table Of ContentsRulesetsEmail Templates SLA Levels SLA Escalations SLA Milestones Data MappingAdmin | Process Automation | [Choose Service] | Service DashboardManage Email TemplatesThere will be a...
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ServiceDesk - Process Automation - Rulesets
Table Of ContentsRulesetsEmail Templates SLA Levels SLA Escalations SLA Milestones Data MappingAdmin | Process Automation | [Choose Service] | Service DashboardManage RulesetsActions | Add...
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ServiceDesk - Process Automation
In this series of Articles I'm going to explain how the to configure Process Automation for the available Services in your ServiceDesk / Process Manager.These can include (depending what modules you...
View ArticleIT Management Suite 8.5 and Ghost Solution Suite 3.3 - Launch Webcast
The recording of the Launch webcast for IT Management Suite 8.5 and Ghost Solution Suite 3.3 is now available:https://www.symantec.com/about/webcasts?commid=331834&mkt_tok=70138000001FdkJAASLearn...
View ArticleSymantec IT Management Suite 8.5 Deep Dive
Deep dive of the new features in IT Management Suite 8.5 as covered at our Technical Workshop in Chicago such as:Time Critical Management – Data is collected on demand and in real time for immediate...
View ArticleReal-time Endpoint Management using Symantec IT Management Suite
This session from our Technical Workshop in Chicago focused on the new real-time management capabilities in Symantec IT Management Suite 8.5.To learn more about this:Download the slides attached to...
View ArticleQuarantine Non-Compliant Endpoints using ITMS and SEP
One of the innovative new features in Symantec IT Management Suite 8.5 allows you to block endpoints from the network that have failed a compliance scan through direct integration with SEP to help...
View ArticleAutomated Vulnerability Remediation Using ITMS and Control Compliance Suite...
Another powerful innovation introduced in IT Management Suite 8.5 is the ability to automate the remediation of vulnerabilities using Symantec Control Compliance Suite Vulnerability Manager (CCSVM) and...
View ArticleModern UI Workspaces in Symantec IT Management Suite 8.5
Symantec IT Management Suite 8.5 introduces a new, modern UI for performing common daily tasks designed for simplicity and speed, allowing technicians with little or no experience to utilize the power...
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