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Windows System Assessment Scan fails with Exit Code 7
Issue:The scheduled Windows System Assessment Scan Policy or Task for PatchManagement Fails with Exit code 7Error:The error can be located here C:\ProgramData\Symantec\Symantec Agent\Logs <event...
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Symantec Management Platform Agent Version Build numbers
Since there are many requests for a document with accurate Symantec Management Platform Agent version numbers and to verify a successful SMP Agent upgrade I created a small Excel Sheet with all version...
View ArticleHow Does Disabling the Mac Root User Affect the SMP Agent for Mac
Short answer:Disabling the Mac root user via the Directory Utility app or equivalent command line has no affect on the SMP Agent for Mac installation or subsequent functionality.Long answer:The Mac OS...
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Inventory, Reporting, and Filtering of Internet Explorer in Inventory...
IntroductionIn previous versions of Inventory Solution Internet Explorer was well reported. By moving to the CIM (Common Information Model) Inventory lost some of the robust report of Internet...
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Mac Commands - Directory Editor, dscl and Custom Inventory
This article provides an overview of the Mac OS X Directory Editor and associated dscl command line utility. It includes examples of using the Symantec Management Platform’s Custom Inventory for Mac to...
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Inactive Computers, Seasonality and Inventory
Table of contentIntroductionInactive ComputersShelved computersSeasonalityImpact on Inventory ConclusionReferencesIntroductionI am working with a customer that manages a lot of computers world-wide...
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Taking Some Radical Actions to Improve Inventory Quality on the Symantec CMDB
IntroductionResource Update Summary hashes historyManifesto against datahash verificationCreating a SQL Task to clean up the hashesConclusionReferencesIntroductionInventory quality is very important...
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Map User Location and Department to Incident Created via Email
If you like to have affected user location and department populated along with incident data you need to modify SD.Email.Monitor project.1. Open SD.Email.Monitor.package.2. Switch to Model[2]...
View ArticleA Stored Procedure to Monitor Agent Upgrade Status Over-Time
IntroductionDesignSQL codeUsageConclusionIntroductionMonitoring agent upgrade progress over time is an important task in large environments, and is beneficial in any environment to understand the...
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How to Customize WinPE 4.x in Altiris 7.5
##########################################################################################################This is NOT supported by Symantec, so remember to back up the files, case you want to revert...
View ArticleA Stored Procedure to Monitor Inventory Status Over-Time
IntroductionDesignSQL codeUsageConclusionIntroductionMonitoring inventory updates (refresh rates) over time is an important task in large environments, and is beneficial in any environment.In this...
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Changes Introduced in aila2 - Version 2
IntroductionNew data pointsUI changesConclusionReferencesIntroductionA new version of aila2 was updloaded on the aila2 download page [1] a few moments ago. This version 2 of the tool introduced a few...
View ArticleEmail Address Associated with Machines That Do Not Have the Latest Version of...
A community member wanted to be able to identify machines that are not running the latest version of the SMA so that they could then email the user to inform them that they needed to connect to the...
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List Select as a Replacement for Grid Components
IntroIn response to folks requesting it, this is my solution for getting around the use of the grid component in forms. Since IE 11 and the grid component don't get along well and some workstations may...
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Using JavaScript to Highlight Fields Based on Dynamic Values
On some forms, it may be helpful to provide visual cues and clues to the end user about how the form will be validated. To accomplish this in the past, I've used methods such as exiting the form,...
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ServiceDesk 7.5 SP1 Purge Utility
The intent of this project is to Search, Select and Purge Report Processes along with their associated references. The Project is built on ServiceDesk 7.5 SP1 and is dependent on the associated...
View ArticleServiceDesk 7.5 Track Assignments via Process Type Actions
SummaryThis project is intended to be used as a Process Action from within a Service Desk Process View. The core functionality is provided by the 'Track All Assignments' SQL Integration component. The...
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Running Symantec Ghost Over a Linux based PXE server
Let me start off by saying, this was done to reduce the need for loading network drivers on the WinPE discs and so far has worked for most systems without issue, with that being said, we have had a few...
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Configurações Avançadas do IT Analytics
O IT Analyticsé uma solução que complementa e expande a capacidade de oferecer análises e relatórios que são oferecidos pelo Altiris Client Management Suite.Os recursos disponíveis atualmente dentro da...
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Dynamic Product Detection Trace
Dynamic Product Detection (DPD) is the method that Shavlik’s scan engine uses to determine what supported products are installed on the machine. This tool was created for troubleshooting patch scan...
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