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Auto select affected user location and department on Incident Submit advanced form

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On Submit Incident Advanced form you can automatically select Primary Contacts location and department. 
This apply only when primary contact is added via search on form. If you need same functionality when clicking on "Check if user exist" button you will need to modify Linked Model 1.59- Check For User. 

1. Open SD.Feeder.TechnicianIncidentForm.package
2. Select and Copy following components:  
Component 1.50 - Copy User Department to Selected Department
Component 1.28 - Copy User Location to Incident Location
3. Edit form, Component 1.7 
4. Double click on Magnifying glass next to PrimaryContactDisplayName field. Switch to User Interaction tab and edit Forms Model. 
5. Find component 12- GetLocationForUser and paste components copied on step 2 next to it. 
6. Move Copy User Department to Selected Department component between components 47- Set Department and 12- GetLocationForUser.
7. Duplicate Component 43. Add it after component 12: configure: UserLocation.Name 
Connect Exist to Copy User Location to Incident Location Is User VIP?
Does not Exist to: Is User VIP?

AdvancedFormLocationDep.PNG

 

8. Add two Remove Data components between component 71- Remove Addresses and 33- Initialize data.
Configure components
1. Variable definition: IncidentLocation
2. Variable definition: SelectedDepartment

AdvancedFormLocationDep2.PNG

Save, Test, Publish. 


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