Summary
This document details the Asset Types and Statuses that we have come to track within our Symantec Management Platform for ITAM managed equipment. Feel free to use this as a basic template, take what you want, and adjust, review, and apply to your environment. Remember, there is no one-size-fits-all when it comes to Asset Management.
The information below is a result of the accumulation of meetings, discussions, trial-and-error, additional revisions to our process as situations arise. We feel that this is a good foundation for over 98% of our Asset Management activities.
Asset Types
The Asset Type in the SMP allows general categories for assets that are grouped together based on the type of asset. This allows easy integration for management of assets and separation from Inventory data.
Asset Type | Our Use |
Asset | For use for general assets that do not fit in other categories below. Such as Laptop Security Carts. |
Audio Visual | For Projectors, Document Cameras, Receivers, Switchers, Controllers, Control Processors, Podiums, Touchpanels, Transmitters, TV assets. |
Computer | For desktops and laptops. |
Mobile | For all tablets |
Network Printer | For all printer assets, including personal printers. |
Network Resource | For all non-Infrastructure Switches, Routers, Bridges, Firewalls. |
Scanner | For all scanner assets. |
Asset Statuses
The Asset Status in the SMP allows general categories for assets that are grouped together based on their disposition. This allows easy reporting for management of asset data and separation from Inventory data.
Asset Status | Use |
Active | For assets that are deployed, active, or in use. |
Disposed | For any asset that is unable to be used anymore. Including parted out assets or assets that were sent out for repair but were unable to be repaired. When the replacement asset is received by IS, a new asset record will be created. |
In Stock | For any newly received assets as well as any asset that is moved to storage location. This status is also used for any asset that does not fall into one of the other statuses specified here. |
Missing | For assets that are unable to be located or their location is currently unknown. |
Reserved | For any asset that has been reserved for a specific person or use and the asset is not to be deployed to any other person or for any other use. In this case, the cost center of the person/department is assigned to the asset at this time. |
RMA | For any asset that is sent out for repair. The RMA number is entered into the RMA Number field at this time. When the item has returned from repair, the date Return_Date field is updated. |
Stolen | For assets that have been reported stolen. |