Clik here to view.
Using TaskManagement with ScheduleTaskCustom
Ever tried to schedule a task using ASDK which should repeat but not every day? It is not easy but it works...Here the is what the help says about custom schedule. Using the following...
View ArticleClik here to view.
Matching Network Cards & Drivers
When imaging across a network, the preboot operating system require drivers to make use of the machine's network card. One of the most common issues with Ghost Solution Suite and Deployment Solution is...
View ArticleClik here to view.
How to quickly check client SMA logs and manage client within SMP Console
How to check Symantec Management Agent logs of client computer (and other things to do), within SMP Console using Real Time System Management solution Case:Very often we need to perform analyze of logs...
View ArticleClik here to view.
Spotlight on the Inventory Rule Management web-service operations
Inventory rules (also known as detection rules) are used on Managed Deliveries to ensure a software release (or SP or update) is applicable or installed.The feature was introduce in the 6.2 version of...
View ArticleClik here to view.
Modify Resolution Details(i.e. Resolution text and Resolution Date) even...
The Project has been designed to address a business requirement of a client who has a valid use case to modify the resolution date time and text when ticket is either resolved or closed. The Project...
View ArticleBootstrap Installation of the SMP Agent for ULM 7.5 SP1 to an SSL-enabled SMP...
The following shows three attempts to install the SMP Agent for Unix, Linux and Mac (ULM) 7.5 SP1 from an SSL-enabled SMP server. Incorrect method: This method does not specify a protocol (http or...
View ArticleUsing Certificates With The SMP Agent for Unix, Linux and Mac 7.5
The 7.5 SMP Agent for Unix, Linux and Mac (ULM) uses its own certificate store. It is possible, and sometimes required, for the ULM agent to store multiple certificates. Such instances include when the...
View ArticleMerged Computer Resources and DNS Scavenging
One cause of NS/SMP computer resource merging is DNS scavenging. When DNS scavenging times are less frequent than the DHCP lease times, it is possible for a reverse nslookup to get stale data from a...
View ArticleResource Keys used by Notification Server and other Components/Solutions
KeyNameKey Value DescriptionResource TypesComponent/Solution Key OwnerVersionsRelated KBsAd_ipaddress PrinterNetwork Discovery6 distinguishedname Computer, Virtual Machine, UserDirectory Connector6, 7...
View ArticleClik here to view.
List Select - Use Images for Links
You can easily turn text links:into into image links:by inserting the <img src> tag information into the List Select component, as follows:If you want to insert a custom image, you can use a full...
View ArticleHow to exclude or ignore certain mac addresses as a resourcekey
In SMP 7, some computer resources are merging - sometimes into a single resource even though they have a different computer GUID. This may appear to be a shared guid issue but it is actually different....
View ArticleCommands used by the Unix, Linux and Mac Software Mangement Framework to...
The following commands are used by the Unix, Linux and Mac Software Mangement Framework to gather native software information: PlatformCollector Info sourcePlatform specific DataClassLinuxrpm...
View ArticleHow to gather troubleshooting information for the Unix, Linux and Mac SMP...
To collect all available data from ULM machine for Inventory troubleshooting please do the following: 1. Collect information about agent and plug-ins:Run:aex-helper list all -f > /tmp/agent.info 2....
View ArticleSMP 7.x Unix, Linux and Mac Agent and Solutions - Installation Files and...
Note: This is Pre-7.5 SP1 Documentation. Files and directories have changed in 7.5 SP1. Following is a list of each component of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required...
View ArticleUnix, Linux and Mac Agent and Solutions - Installation Files and Command...
Following is a list of each component of the Unix, Linux and Macintosh (ULM) Agent and Solutions and required information to manually install each component. This document applies to SMP 7.5 SP1. For...
View ArticleDatabase structure lists
Attached is an excel sheet with the mappings for the followingTables>Columns>SolutionViews>Tables>Columns>SolutionStored...
View ArticleDisabled Updates NOT Superseded
Attached is a report that will provide a list of all of the software updates that are downloaded and staged by the Patch Managment Solution, but are disabled without being superseded. To import this...
View ArticleClik here to view.
Workflow 7.1 "Unexpected Exception" On Save/Debug Attempts
When working in Workflow 7.1 (I haven't experienced this issue in 7.5 yet), there is an occasional issue which prevents me from saving, debugging, or publishing the project after changes have been...
View ArticleClik here to view.
Deploying Software with Software Management Solution 7.5 - Basic
I had to make instructions for a co-worker to deploy software to our managed computers. This is just a basic set of instructions for uploading and deploying software. I didn't get in to a lot of the...
View ArticleClik here to view.
Creating Stand-Alone Ghost Boot Disks With Deployment Solution 7.5
Most imaging options in Deployment Solution 7.5 require very little direct intervention with client machines, instead being managed remotely via PXE or Automation Folders. In some cases a Deployment...
View Article