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How to configure a remote console in Ghost Solution Suite 3.X

*Note - the purpose of this guide is to assist with the remote console setup in support environments. Please see the Ghost Support Matrix for client operating systems that are supported. Initial...

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Workflow - ProcessManager - WebPart - Developer Guide - SQL

In this Article we will see how to connect to the Process Manager Database to retrieve data to display in a WebPart.ArticlesListSetupSimpleDeployInspecting other WebPartsControlsStyling a WebPartWF/PM...

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Workflow - ProcessManager - WebPart - Developer Guide - Connection String

In this Article we will see how to get the WF/PM Connection String to use within the WebPart.ArticlesListSetupSimpleDeployInspecting other WebPartsControlsStyling a WebPartWF/PM Connection String...

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Workflow - ProcessManager - WebPart - Developer Guide - Styling

In this Article we will see how to style a WebPart to match the Process Manager (PM) theme.ArticlesListSetupSimpleDeployInspecting other WebPartsControlsStyling a WebPart (this)WF/PM Connection...

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Workflow - ProcessManager - WebPart - Developer Guide - Setup

In this Article I'm going to explain how to setup your environment for creating a WebPart.ArticlesListSetup (this)SimpleDeployInspecting other WebPartsControlsStyling a WebPartWF/PM Connection...

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Workflow - ProcessManager - WebPart - Developer Guide - Controls

In this Article I'm going to explain how to add Controls to your WebPart.ArticlesListSetupSimpleDeployInspecting other WebPartsControls (this)Styling a WebPartWF/PM Connection StringConnecting to SQL...

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Workflow - ProcessManager - WebPart - Developer Guide - Inspecting

In this Article I'm going to explain how to inspect other WebParts within Process Manager to see how they are implemented.It's a great way to find how things are done and use them in your own...

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Workflow - ProcessManager - WebPart - Developer Guide - Deploy

In this Article I'm going to explain how to deploy a WebPart to your Process Manager.ArticlesListSetupSimpleDeploy (this)Inspecting other WebPartsControlsStyling a WebPartWF/PM Connection...

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Workflow - ProcessManager - WebPart - Developer Guide - Simple

In this Article I'm going to explain how to create a simple WebPart and display some data on the Process Page inkeeping with the PM theme.ArticlesListSetupSimple (this)DeployInspecting other...

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Workflow - ProcessManager - WebPart - Developer Guide

In this set of Articles I'm going to explain how to create a simple webpart for use within  Workflow / ServiceDesk ProcessManager.I will run through the different parts needed to create a usable...

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Workflow - Plugin - Developer Guide - Advanced Plugin

In this Article I'm going to explain some more advanced features of Plugin creation.Table of ContentsListSetupSimple PluginDeployAdvanced Plugin (this)InspectingWindowsForm​There is another Interface...

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Workflow - ELMAH - Custom Logging

In this article I will explain how to add custom logging to a Workflow Project using the Elmah project.We all use the Create Log Component to log Exceptions or useful information we need from our...

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Education Services: ITMS 8.x Training is Available

The Symantec IT Management Suite 8.0 for Administrators course is designed for professionals tasked with using Symantec IT Management Suite (ITMS) to manage their software and hardware resources in...

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How to add a user to the Ghost Solution Suite database

Below is the process to add a user to the database for use with Ghost Solution Suite remote console configuration. Please see the Remote Console Setup guide if the remote console has not been setup and...

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Frequently Asked Questions for peer-to-peer downloading in IT Management Suite

Below you find some questions that users ask most often about peer-to-peer downloading feature in IT Management Suite. If you have questions that are not answered here, add them to the comments.Does...

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Education: ITMS 8 for Administrators

Symantec offers live, instructor-led training for ITMS 8.The Symantec IT Management Suite 8.0 for Administrators course is designed for professionals tasked with using Symantec IT Management Suite...

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ServiceDesk - Software Request Process - Reports

With the new "Software Request Process" in ServiceDesk 8.1 there have been some new Reports added to the SMP.If you login to a new SMP 8.1.Reports | Service and Asset Management | ServiceDeskDelivery...

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Workflow - AngularJS Components

In this series of Articles I will run through using the new AngularJS Components in Workflow. https://angular.io/If you are unfamiliar with AngularJS there are lots of resources available to learn this...

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Workflow - AngularJS Components - Grid

In this Article I will run through how to enable AngularJS when using a Grid Component.Table Of ContentsListGrid (this)DateTime PickersGraphsCustom - CheckersPage Source Diffs...Firstly you will need...

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ServiceDesk - Software Request Process - Hidden Reports

With the new "Software Request Process" in ServiceDesk 8.1 there have been some new Reports added to the SMP.These can be found in the  SMP.Reports | Service and Asset Management | ServiceDeskThere are...

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